NPS Max licence

£59,00 / Month and 1 Month free trial

NPS Pro monthly subscription to the Best Service Programme.

You get your first month for free! You can quietly test the full functionality of the programme and then decide whether you want to continue using it.

One licence is valid for up to 15 service points in one company with unlimited number of employees at any point, warehouse management and handling IT requests (Helpdesk).

15 service points

warehouse operation

unlimited number of employees

Repairs management:

  • Taking orders, printing receipts and stickers for equipment
  • Repair status, notes and addition of photos
  • Prioritisation of repairs with an earlier deadline

Automation and reminders:

  • Programme reminds of repairs without action taken
  • SMS and e-mail notification to customers (e.g. change in repair status)

Warehouse and parts management:

  • Service parts warehouse module

Customer service and applications:

  • Complete database of repairs, customers and equipment in one place
  • Application form to be embedded on the website
  • Customer complaints module

Clearing and financial management:

  • Cash accounts (income, expenditure, cash balance)
  • Multi-point handling and allocation of service technicians

Statistics and analysis:

  • Full statistics (number of repairs, revenues, profits, efficiency of service technicians, etc.).

Accessibility and mobility:

  • Fully responsive on mobile devices
  • Data import from legacy systems (e.g. Serwisant Online, NTSN)

🚀 A comprehensive service system that streamlines repair management and automates customer service!

Adding Company Service (Helpdesk) requests and their implementation

register requests instantly and keep all information in one place, without chaos or unnecessary paperwork.

Convenient reporting of problems by customers

Your customers can report issues using an intuitive form embedded on your website, eliminating the need for complex contact procedures.

Priority management and task assignment

prioritise requests, assign service technicians to specific tasks and keep your IT team running smoothly.

Full control of the IT department

have everything at your fingertips and manage your IT department transparently and efficiently, saving time and increasing productivity.

And on top of that...the Helpdesk module!

That is, a comprehensive set of features to facilitate the work of your company's IT department, which has been designed for maximum efficiency and convenience. The capabilities offered include:

  • Adding IT support requests (helpdesk) and their execution - register requests instantly and keep all information in one place, without chaos or unnecessary paperwork.
  • Convenient reporting of problems by customers - Your customers can report issues using an intuitive form embedded on your website, eliminating the need for complex contact procedures.
  • Priority management and task assignment - prioritise requests, assign service technicians to specific tasks and keep your IT team running smoothly.
  • Full control of the IT department - have everything at your fingertips and manage your IT department transparently and efficiently, saving time and increasing productivity.

With these features, your IT department can operate more efficiently and your company will gain more control over the handling of requests and the completion of tasks. Choose a solution that will streamline your workflow and raise the level of customer service!

For whom?

The NPS system will work well in many industries, including:

GSM+IT

White goods services

Bicycle services

TV services

Before you start working at NPS!
Video Instructions

How to order?

Purchase the required number of licences

Our team will create an account for you and send you your login details*.

Log in to the system and get started.

* We make every effort to process your order as quickly as possible. In exceptional circumstances, the activation of the licence may take place on the next working day after the day the order was placed.

What do you gain?

NPS is an innovative system created by service technicians with service technicians in mind. We understand perfectly the needs of everyday work in GSM and computer services, so we have designed a tool that meets all the most important requirements in one convenient solution. Forget about the chaos and clutter of using Excel or cards with customers' phone numbers stuck to the equipment - now you have everything under control!

With our system, you no longer need to remember repair appointments written in paper notebooks. NPS will automatically remind you of the most important tasks and help you organise your work to be more efficient. This will save you time and avoid stress, and your customers will be satisfied with a fast and professional service.

The Best Service Programme (NPS) is a tool that will streamline your company's workflow at every stage - from order intake to diagnosis and repair to customer contact. Find out how easy it is to gain a competitive advantage by taking advantage of the advanced features of our programme.

Don't delay - choose NPS and take your service company to the next level today! With its intuitive interface and technical support, you'll always be one step ahead. Join the ranks of satisfied NPS users and see how much you can gain!

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